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STORE POLICY

Customer Care

At Doors of the Church, we are dedicated to providing exceptional customer care and ensuring a positive shopping experience for all our valued customers. We pride ourselves on delivering high-quality products, prompt assistance, and personalized support. Here's everything you need to know about our customer care services:

  1. Prompt and Responsive Support: Our customer care team is here to assist you every step of the way. Whether you have a question about a product, need help with an order, or require any other assistance, we are committed to providing prompt and responsive support. We strive to address your queries and concerns in a timely manner, ensuring that you receive the assistance you need to make informed decisions.

  2. Communication Channels: We offer multiple communication channels to make it convenient for you to reach out to us. You can contact our customer care team via email, phone, or live chat. Our team is available during our business hours to respond to your inquiries and provide guidance. We value your time and aim to provide efficient and effective resolutions to any issues you may encounter.

  3. Product Information and Assistance: If you have questions or need more information about our products, our customer care team is well-versed in our t-shirt collection. We can provide detailed information about sizes, materials, designs, and customization options. Our goal is to ensure that you have all the necessary information to make the right choices when selecting your t-shirts.

  4. Order Support: We understand that order-related queries are crucial, and we are here to help. Our customer care team can assist you with order tracking, delivery updates, and any issues that may arise during the shipping process. If you need to make changes to your order or address, please contact us as soon as possible, and we will do our best to accommodate your request.

  5. Returns and Exchanges: While we strive to deliver exceptional products, we understand that there may be instances where returns or exchanges are necessary. If you encounter any issues with your order or receive a defective item, please contact our customer care team. We have a dedicated returns and exchanges process in place to ensure your satisfaction. Please refer to our Returns & Exchanges page on our website for detailed instructions.

  6. Feedback and Suggestions: Your feedback is invaluable to us as we continually strive to improve our products and services. We encourage you to share your experiences, suggestions, and any concerns you may have. Your input helps us enhance our offerings and provide an even better experience for all our customers.

  7. Privacy and Data Security: We take your privacy and the security of your personal information seriously. Our privacy policy outlines how we collect, use, and protect your data. Rest assured that we adhere to strict security measures to safeguard your information and use it solely for order processing and customer service purposes.

We are dedicated to your satisfaction and want to exceed your expectations at every interaction. Our commitment to exceptional customer care sets us apart, and we look forward to serving you with the utmost professionalism and care.

If you have any questions, or concerns, or need assistance, please do not hesitate to contact our customer care team. We are here to help and ensure that your experience with The Doors of the Church is nothing short of exceptional. Thank you for shopping with us!

Privacy & Safety

At [Company Name], we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website. By using our website, you consent to the practices described below.

  1. Information Collection We may collect personal information such as your name, email address, shipping address, and payment details when you place an order on our website. Additionally, we may collect non-personal information, such as your IP address, browser type, and browsing patterns, to enhance your user experience and improve our services.

  2. Information Usage We use the information you provide to process your orders, facilitate payment transactions, communicate with you regarding your purchases, and deliver your t-shirts. We may also use your email address to send you promotional offers, updates, and newsletters, but you have the option to opt-out of these communications.

  3. Information Sharing We do not sell, trade, or disclose your personal information to third parties without your consent, except as necessary for order fulfillment and payment processing. We may share your information with trusted partners, such as shipping carriers and payment processors, to ensure the successful delivery of your orders.

  4. Data Security We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure socket layer (SSL) encryption technology to safeguard sensitive information during transmission. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  5. Cookies Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that allow us to recognize your preferences and provide you with a customized experience. You have the option to disable cookies in your browser settings, but this may limit certain features and functionality of our website.

  6. Third-Party Links Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.

  7. Children's Privacy Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take immediate steps to delete the information from our systems.

  8. Updates to the Privacy Policy We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the updated policy will be effective upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns regarding our Privacy Policy, please contact our customer care team. Your privacy is important to us, and we will make every effort to address your inquiries promptly and ensure your information is handled securely.

Wholesale Inquiries

Thank you for your interest in selling our stunning t-shirts in your retail store. We value partnerships with retailers like you and are excited to offer our products to a wider audience. Here's all the information you need to know about becoming a wholesale partner:

  1. Product Selection: We offer a wide range of t-shirts featuring unique and eye-catching designs. Our collection includes both unisex and gender-specific options, ensuring there is something for everyone. You can browse our website to explore the variety of designs available.

  2. Wholesale Pricing: As a wholesale partner, you will benefit from special pricing and discounts. Please contact our wholesale team to discuss specific pricing details and minimum order requirements. We offer competitive wholesale rates that will allow you to maximize your profit margins.

  3. Ordering Process: To place a wholesale order, simply reach out to our wholesale team via email. They will guide you through the ordering process and provide you with all the necessary information and forms. Our team will ensure a smooth and efficient experience from order placement to delivery.

  4. Customization Options: In addition to our existing designs, we also offer limited customization options for wholesale orders. If you are interested in adding your branding or creating unique designs, please discuss your requirements with our wholesale team. We will work closely with you to bring your vision to life.

  5. Packaging and Presentation: We take pride in delivering high-quality products that reflect our commitment to excellence. Each t-shirt is carefully packaged to ensure its safe arrival at your store. Our packaging is designed to highlight the appeal of our products and make them ready for display in your retail space.

  6. Marketing Support: To support our wholesale partners, we provide marketing materials such as high-resolution product images and descriptions. These materials can be used for your online store, social media promotions, or printed materials. We are also open to collaborations and joint marketing efforts to mutually benefit our businesses.

  7. Excellent Customer Service: As a wholesale partner, you will receive the same level of exceptional customer service that we provide to our individual customers. Our dedicated wholesale team is always available to assist you with any inquiries, order updates, or support you may need along the way.

We believe that partnering with us as a wholesale retailer will not only enhance your product offerings but also elevate your business to the next level. We are excited to embark on this journey with you and look forward to building a long-lasting and successful partnership.

To begin the wholesale inquiry process or for any further information, please contact our wholesale team at [merch@thedoorsofthechurch/347-625-0713]. We can't wait to collaborate with you and bring our stunning t-shirts to your retail store!

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments

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